Updates that don’t break things
Core, theme and plugin updates tested on staging before they touch your live site.
Website Maintenance · Malaysia
Stop finding out from your customers.
We keep your WordPress site updated, backed up, secure and online, so you can get on with running the business. From RM500/month.
Plain answer
What is website maintenance?
Website maintenance is the recurring work that keeps a live site secure, current and online: applying updates without breaking things, taking backups you can actually restore from, watching for downtime, and fixing what breaks.
It is not a one-off job. WordPress core, themes and plugins each ship updates on their own schedule, so a site left alone drifts out of date within weeks. The failures are quiet ones: a contact form that stopped sending, a checkout that broke after an update, a vulnerability published months ago. That is why most businesses find out from a customer rather than from their website.
What you get
What website maintenance actually covers
Off-site backups
Daily or hourly depending on your plan, stored away from your server so a compromised host can’t take them with it.
Security hardening & scanning
Best-practice hardening plus scheduled malware scanning, plus clean-up if something gets through.
24/7 uptime monitoring
If your site goes down, we know before your customers tell you.
Content edits
Text, images, banners, new pages and products. You send the request, we handle it.
A monthly report
What we did, what we found, what changed. You always know what you’re paying for.
Retainer packages
Pick the level of care your site needs
Fixed monthly pricing, no hourly surprises. Hosting is a separate add-on so you only pay for what you use.
Care
The essentials that keep your site online, secure and backed up.
RM500/month
Billed monthly · no lock-in
Hosting not included. Available as an add-on.
- Daily off-site backup · 30-day retention
- 24/7 uptime monitoring
- Secure updates & upgrades, tested on staging
- Malware removal + restore if hacked
- Security hardening & scanning
- 5 edits per month
- Email support
- Response by the next working day
- Monthly report
Most popular
Managed
Hands-on WebOps with staging, performance work and WhatsApp access.
RM1,200/month
Billed monthly · no lock-in
Hosting not included. Available as an add-on.
- Everything in Care
- Hourly off-site backup · 90-day retention
- 15 edits + 5 new pages/products per month
- Email + WhatsApp support
- Performance & CDN tuning
- Staging environment
- WooCommerce support
- Response by the next working day
- Monthly report + quarterly call
Partner
We run the whole stack: servers, deployments and tracking included.
fromRM2,500/month
Billed monthly · no lock-in
Hosting not included. Available as an add-on.
- Everything in Managed
- Up to 3 websites
- 30 edits + 15 new pages/products per month
- VPS / server management
- Deployment pipeline (GitHub)
- GA4 & Google Tag Manager maintenance
- SEO ranking report + audit (50 keywords)
- Same-day response + emergency hotline
- Monthly report + monthly review
Add-ons
- Managed hostingRM150/month · Care and Managed tiers
- Managed VPSRM400/month · Partner tier
- Additional website60% of tier price
- Out-of-scope workRM250/hour · RM180/hour for retainer clients
If you get hacked, we clean it up
Malware removal and a restore from a verified clean backup are included in every tier, starting at RM500/month, not held back for the expensive ones. No separate invoice, no argument about whose fault it was.
Not on a plan and need it fixed today? Malware removal as a one-off from RM480.
The maths
Cheaper than hiring for it
Bringing this in-house means a salary plus EPF and SOCSO every month, whether the site needs work that month or not. A retainer covers the same function for a fraction of it.
Salary figures: Web Administrator RM2,173 (44 salaries, 17 April 2026) · Web Developer RM4,125 (430 salaries, 26 July 2026), Indeed Malaysia.
| Salary range | RM2,173 – RM4,125 |
|---|---|
| Plus EPF, SOCSO & EIS (~15%) | RM2,500 – RM4,700 |
| Care retainer | RM500/month |
Common questions
How much does website maintenance cost in Malaysia?
Our retainers are RM500, RM1,200 and from RM2,500 a month. Care and Managed cover one website, Partner covers up to three. Hosting is not included. It is a separate add-on from RM150/month. Malware removal and restore is included in every tier, not only the top one.
Is hosting included?
No. Hosting is a separate add-on from RM150/month, or RM400/month for a managed VPS. We can also manage hosting you already have. Many clients keep their existing provider. Keeping hosting separate means you only pay for the capacity you actually need.
How fast do you respond?
Support hours: Monday–Friday, 9am–5pm. We respond to every request within 24 hours. We often reply over the weekend too, but we don’t promise it.
Is there a contract or deposit?
No deposit. Monthly plans have no lock-in and you can stop any time. Annual plans are billed for 11 months and run for 12: 1 month free in exchange for committing up front.
What counts as one "edit"?
Any single content change: uploading a banner, changing a product description, swapping a header colour, updating opening hours. Adding a brand-new page or product counts separately. Minor design tweaks are fine; a full redesign is a project, not an edit.
Do you work on websites you didn’t build?
Yes. Most of our retainer clients came to us with a site someone else built. We start with an audit so we know exactly what we’re taking on before either of us commits.
How many websites does the price cover?
Care and Managed cover one website. Partner covers up to three. Additional sites are 60% of the tier price.
What happens if my site gets hacked?
Malware removal and restore is included in every retainer tier. That’s the whole point of a retainer. If you’re not on a plan, we handle it as a one-off from RM480.
Can I change plans later?
Yes, up or down, effective from the following month. Just tell us before the month starts.
Stop worrying about your website.
Tell us what you're running and we'll recommend the right plan. No obligation.
Support hours: Monday–Friday, 9am–5pm. We respond to every request within 24 hours. We often reply over the weekend too, but we don’t promise it.