Privacy Policy
Last updated: 4 August 2026
This notice explains how Rekamedia Web Solutions (SSM SA0410151-V) collects and handles personal data through this website, in line with Malaysia’s Personal Data Protection Act 2010 (PDPA).
What we collect
Through the contact form on this site, we collect:
- Name and email address — required, so we can reply to you
- Company name — optional
- The service you’re interested in and your message
Our server also records your IP address at the moment of submission. This is passed to Cloudflare Turnstile purely to distinguish humans from bots, and is not stored by us or used to build any profile of you.
Why we collect it
Solely to respond to your enquiry and, if you become a client, to deliver and support the services you have asked for. We do not use your details for marketing unless you separately and explicitly ask us to.
Who else sees it
We do not sell or trade your personal data. It passes through a small number of service providers needed to operate the site:
- Cloudflare — hosting, content delivery and the Turnstile anti-spam check
- Resend — delivering the enquiry to our inbox as email
- Fastmail — where our email is hosted and read
We may also disclose data where required by Malaysian law or a valid order from an authority.
Where it is stored
Enquiries arrive as email and are stored in our mailbox. Our email and delivery providers operate servers outside Malaysia, so your data may be transferred and stored abroad. By submitting the form you consent to that transfer.
How long we keep it
Enquiries that do not lead to work are deleted within 24 months. Client records are kept for as long as we provide services, plus seven years afterwards to meet Malaysian tax and accounting obligations.
Cookies and analytics
This site uses Google Analytics 4 to understand how visitors find and move through it — which pages are read, roughly where visitors are located, and which sites refer them. Google sets cookies to do this. We use it to improve the site, and we do not sell this data or use it for advertising.
You can opt out for every site you visit by installing Google's browser add-on, or by blocking analytics cookies in your browser settings.
Beyond analytics, this site sets no advertising cookies. Cloudflare Turnstile may set a short-lived token on the contact page purely to complete the anti-spam check.
Your rights
Under the PDPA you may, at any time:
- Ask what personal data of yours we hold
- Ask us to correct anything inaccurate or incomplete
- Withdraw consent and ask us to delete your data
- Limit how we process it
To exercise any of these, contact us using the details below. We will respond within 21 days.
Contact
Rekamedia Web Solutions
No. 5, Jalan Putra Permai 10/1
Putra Heights, Subang Jaya, Selangor
Malaysia
Email: our contact page
WhatsApp: +60 11-5070 8000
Changes
If we change this notice we will update the date at the top of this page.